{"xsrfToken":"1f9230f741dc734a70dd49f44b511a8c7a265924_lout","branding":{"id":"1","key":"tc","name":"halion Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Willkommen im halion Helpdesk","sharedPortalName":"halion Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen im halion Helpdesk","sharedPortalName":"halion Helpdesk","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the halion Help Center","sharedPortalName":"halion Help Center","localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#684f9c","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"tc","projectId":10000,"serviceDeskId":1,"name":"halion Helpdesk","description":"<p>Willkommen! Sie können über die bereitgestellten Optionen eine Anfrage für halion Helpdesk erstellen.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Fragen zu Lizenzierung und Abrechnung","descriptionHtml":"","callToAction":"Fragen zu Lizenzierung und Abrechnung","introHtml":"<p>Wählen Sie dies, wenn Sie Fragen zur Lizenzierung oder Abrechnung haben.</p>","icon":10536,"iconUrl":"https://halion-helpme.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[6],"key":""},{"id":"4","name":"Sonstige Fragen","descriptionHtml":"","callToAction":"Sonstige Fragen","introHtml":"<p>Das Gesuchte nicht gefunden? Wählen Sie diese Option und wir helfen Ihnen weiter.</p>","icon":10549,"iconUrl":"https://halion-helpme.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"3","name":"Fragen zur Produkterprobung","descriptionHtml":"","callToAction":"Fragen zur Produkterprobung","introHtml":"<p>Erproben Sie unser Produkt und suchen Sie nach weiteren Informationen? Wählen Sie dies und wir beantworten Ihre Fragen gerne.</p>","icon":10541,"iconUrl":"https://halion-helpme.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[6],"key":""},{"id":"6","name":"Bug melden","descriptionHtml":"","callToAction":"Bug melden","introHtml":"<p>Berichten Sie uns von den aufgetretenen Problemen.</p>","icon":10545,"iconUrl":"https://halion-helpme.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[5],"key":""},{"id":"7","name":"Ein neues Feature vorschlagen","descriptionHtml":"","callToAction":"Ein neues Feature vorschlagen","introHtml":"<p>Berichten Sie uns von Ihrer Idee eines neuen Features.</p>","icon":10535,"iconUrl":"https://halion-helpme.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[7],"key":""},{"id":"8","name":"Verbesserungsvorschlag machen","descriptionHtml":"","callToAction":"Verbesserungsvorschlag machen","introHtml":"<p>Haben Sie einen Verbesserungsvorschlag? Wir sind ganz Ohr.</p>","icon":10539,"iconUrl":"https://halion-helpme.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[7],"key":""},{"id":"1","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Benötigen Sie Hilfe bei der Installation, Konfiguration oder Problemlösung? Wählen Sie dies, um Unterstützung anzufordern.</p>","icon":10520,"iconUrl":"https://halion-helpme.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[5],"key":""},{"id":"5","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":10527,"iconUrl":"https://halion-helpme.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"25","name":"Personio Support","descriptionHtml":"","callToAction":"Personio Support","introHtml":"<p>Eingehende Supportanfragen vom Personio Support Team</p>","icon":10518,"iconUrl":"https://halion-helpme.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"Support"},{"id":6,"name":"Vertrieb und Lizenzen"},{"id":7,"name":"Ideen und Vorschläge"},{"id":1,"name":"Allgemein"}],"orderMapping":{"5":[1,6],"6":[2,3],"1":[4],"7":[7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"576e24f8-656e-39c9-859f-dc4ccdc6ebff","appLinkName":"System Confluence","appLinkUrl":"https://halion-helpme.atlassian.net/wiki","spaceKey":"TC","spaceName":"halion Helpdesk","spaceUrl":"https://halion-helpme.atlassian.net/wiki/spaces/TC","isServer":false},"labels":[],"projectKey":"TC","serviceDeskId":1,"kbLinkDomainURLs":["https://halion-helpme.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Englisch (Vereinigte Staaten)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MTQ5MGE3My01YzUxLTQwM2EtOGM2Mi0yYjBkZjdjZTI2MDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTUzNTA5MzQsIm5iZiI6MTcxNTM0OTczNH0.1W_7aQUV4OqUM0QDg7PFALX7dGjOGLyDA5enS_UtNCQ","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"51490a73-5c51-403a-8c62-2b0df7ce2602","tokenDurationInMins":20}},"sharedPortal":{"name":"halion Helpdesk","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://halion-helpme.atlassian.net/wiki","kbLinkDomainURLs":["https://halion-helpme.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}